Hancock & Ainsley Ltd

The staff was very kind and helpful.
Jan 13th, 2023

Great staff
Aug 22nd, 2022

Very helpful and polite staff they are such nice people all of them.
Jun 4th, 2022

Oct 30th, 2021

I went there for a prescription referred by 111, as my wife ran out of medicine. The doctor there was very unhelpful, telling me they don't have enough information from 111, and was not willing to help; he even mocked me for shrugging my shoulders. He kept blaming me for having to order a prescription via 111, saying that 111 are useless. I called 111 again and they requested to talk to him personally. Eventually he asked them to refer my medicine to another pharmacy as they were about to close. This is not an appropriate treatment of customers, especially when they are going through a difficult time and need help. Although the ladies there tried to help, but this guy - Michael, was very argumentative and not someone to help a patient. I will never visit this pharmacy again.
Feb 22nd, 2023