Matthews Opticians
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1 Tilton Court, Digby Rd
Sherborne, eng DT9 3NR - (193) 581-3355
Hours
Chamber Rating
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Jane Morrison
Apr 18th, 2021 -
Janet Hunt
Jan 28th, 2023 -
linda snell
Jan 14th, 2023 -
mizanur rahman
Jul 1st, 2022 -
PM
Aug 4th, 2021
Contact Info
- (193) 581-3355
Questions & Answers
Q What is the phone number for Matthews Opticians?
A The phone number for Matthews Opticians is: (193) 581-3355.
Q Where is Matthews Opticians located?
A Matthews Opticians is located at 1 Tilton Court, Digby Rd, Sherborne, eng DT9 3NR
Q What is the internet address for Matthews Opticians?
A The website (URL) for Matthews Opticians is: https://www.matthews-opticians.com/
Q What days are Matthews Opticians open?
A Matthews Opticians is open:
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Q How is Matthews Opticians rated?
A Matthews Opticians has a 5.0 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
Matthews Opticians
Overall Rating
Overall Rating
( 4 Reviews )
Janet Hunt on Google
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linda snell on Google
had I not paid. I eventually gave in and paid again. When I changed prescriptions a couple of times I was told to return the unopened boxes for a refund. After not receiving the refund on both occasions she eventually said I would not be getting a refund as I owed them money. This could not be the case as they controlled the amount they take on direct debit and I would not get the lenses if I did owe them. The last straw was when I changed prescription again and she was supposed to put up my direct debit. She hadn't done this even though I had let them know. She then rang me to say she was going to put up my direct debit for one month to cover the difference of the last 3 months and it would go back to normal. The following month it had not been changed back. I rang to tell them and the following month it happened again. After 4 months of the amount going through too high and I had rang them 16 times. Not once did she ring me back. I had spoken to the opticians 3 times, who assured me she would deal with it and she still didn't ring me back. Eventually I stopped the direct debit and she had the cheek to tell me she had made an error and I owed them money, which was not true. I'm not sure if she is just incompetent. It is a shame as the opticians were good but this woman is impossible. I left with them still owing me money and no apology for how I had been treated.
If you are having contact lenses, I would suggest you do not use this opticians.
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mizanur rahman on Google
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PM on Google
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Jane Morrison on Google