Aston Cord Ltd

Poor
Mar 31st, 2022

Poor service from the beginning to the end. Two jobs, two poor outcomes. The plumber failed to recognise the leak, saying it was a condensation and there was nothing to worry about. When the issue persisted they refused to come back saying that it is difficult to detect some leaks and advise me to call someone else! With the second job-connecting dishwasher machine, he replaced the straight valve to angled one which should not be there as so awkward! He has one that without even asking 'as that the only one he had in the van'! The connection was leaking and he had to come back to resolve it. The plumber did not even bother to ask for permission to use the toilet - just went ahead. I found the plumber and the person on the phone attitude towards women very patronising. The company refused to come back to resolve the leak which was diagnosed as condensation. They refused to refund any money for the failure in service. My advice - stay away from this company. Service: Plumbing leak repair
Mar 8th, 2023

After initial phone call they did not respond to our enquiry.
Nov 16th, 2022

Delighted with our bathroom refurbishment by Aston Cord, work completed to a very high standard, advice given on unforeseen problems which were resolved quickly and within budget. Steve, our fitter, was a pleasure to have in the house, always helpful and friendly and left the place clean and tidy every evening.
Sep 15th, 2022

Asked this company to service and check a boiler on a flat prior to exchanging contracts on it. Was stated as being in perfect working order/no problems. I move into the flat and the boiler is leakingnot in perfect working order. Called them to fix the problem and the guy cut a whole in the cupboard to access something, only to realise the side panel was magnetic and no hole needed. Paid for half an hour's labour for him to drill an unnecessary hole! When he was done, he took ages organising his things, Id assume trying to drag out his time there. He was loud, brash, untidy and left dirty fingerprints all over the walls. Also of concern, I would urge caution to any woman alone thinking about using their services. Very quick and responsive, hence the two stars, but otherwise very unimpressed.
May 15th, 2022