LUSH White City

JENNIFER APPRECIATION CENTURY If I could, Id give this place at least 12 stars Wallah when I say my experience was magical I really mean it. I felt so bougie here and its all thanks to the angel I met - Jennifer Im a really nervous person in general, so I know someone is as beautiful inside, as she is on the outside when Im actually having a conversation haha Normally when I go to my local Lush, theyd offer to show the first item on the way into the shop. Thats why it honestly caught me off guard when she offered me a seat at the table. She then brought a paper and pen to discuss and make a note of the different scents Im interested in. I was fasting and had 4 very heavy bags with me that day so there arent any words to describe how grateful I was. She then offered to even bring the items to me so I could watch my bags and actually sit for a bit When it came to trying the products, she literally gave me the experience of a lifetime. She started by showing me the bath bomb I was interested in. She actually broke it in the water then mixed it for a WHILE to show what it would actually be like. For context, Ive only ever seen my local branch shake the water for 1.3 seconds lmao. When it came to trying the scrub, she literally took my hand, massaged it in, then rinsed my hand. She did the same for every product she brought to me. I thought this sort of experience would cost at least 1.34 million pounds?! The best thing is, she actually knew what she was doing! I literally brought all the items she showed me especially then ones she said she loves Wallah if I knew what she likes Id literally be there today to show my appreciation. It always warms my heart when I see people with such a pure personality. My only regret was not asking to see her cat Jennifer, thank you so much for this amazing experience. May Allah bless your life and make everything easy for you. May Allah make whatever you wish to achieve easier than blinking. May Allah keep you protected and safe from every type of evil or harm. May Allah grant you the highest rank of jannatul firdous. AMEEN
Apr 26th, 2023

A lovely experience. The staff was very friendly and the bath bomb making experience was very exciting. My brother got to make a bath bomb of his choice from the options offered and the lovely staff member was very calm, helpful and friendly. Overall a lovely & welcoming experience.
Apr 21st, 2023

Im spending way too much money in here, everything smells amazing and even though I have eczema prone skin , none of the products give me a reaction, love it! Staff is super friendly and sometimes if youre lucky you get some samples
Apr 20th, 2023

If youre looking for lush, youll smell it before you see it, it smells delicious! The lush assistant that helped me is called Tahmina, she was beyond kind, helpful and really knowledgeable! She made some really great recommendations for scalp and skin products to help me with my concerns. She talked through how to use the products and how they would benefit me. Again, she was super sweet and helpful!!
Apr 18th, 2023

I was out shopping and stopped by to see if theres any good hand creams for myself and my boyfriend, we both work in a laboratory and get extremely dried hands so usually nothing works. However, Martha (the employee who helped us) took so much time to listen to our situation and recommended a cream based on our experience. When we werent sure wether or not the cream would work (weve had horrible experiences with some creams and spend loads of money for some that did nothing!) Martha sensed our hesitation and without kissing a beat offered us a sample to take home, which was so extremely helpful and made the difference. We tested the cream Martha recommended and tried the sample the next day at work and the cream worked wonders! We now both own a tub of the Helping Hands cream. Martha understood everything we needed without us having to explain, she was friendly and lovely.
Apr 22nd, 2023