Robertson & Co

Robertson & Co
  • Fyfield Business & Research Park, Unit 21e, Fyfield Rd
    Shelley Ward, eng CM5 0GN
  •   (127) 736-6900

Hours

Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 9:00 AM

Chamber Rating

2.5 - (8 reviews)
3
0
0
0
5
Read Our 8 Reviews

Chamber Rating

2.5 - (8 reviews)
3
0
0
0
5
  • Mohammad Asif Manaf

    One of the staff members name Lisa who was taking a statement from me in relation to a car accident is alarmingly rude. Generally, I like to give people the benefit of the doubt and not react to such individuals. However, when questioning me in relation to this I felt like I was being interrogated rather than supporting in dealing with the process in a calm and succinct manner. She also misstated the details of the claim that I supplied earlier and then accused me of giving an incorrect statement before also falsely accusing me of recording the call because of her service being down. Upon the completion of the call, when requesting a number for the complaints department, she said she would advise her manager about the complaint so that they will contact me later. However, she then sent me an email stating she had lodged the complaint herself and they would be in the office on Thursday. In accordance with company guidelines, i would be surprised if she hasnt breached multiple complaints procedure rules in this regard. Dont use this company for anything related to claims or investigations.
    Apr 30th, 2022

  • LeeBfc

    Was passed to them as a third party dealing with Hastings direct, useless information and put phone down on me after putting me on hold|?
    Feb 21st, 2023

  • Brian Hore

    Lack of ability to use email on their part
    Jan 9th, 2023

  • Lukas Lewy

    The worst company. They imagine damage. The company should be closed
    Oct 15th, 2022

  • Chris Munn

    Just been harassed and lied to by Lisa, who tried to claim she was calling on behalf of my insurance company. When I called my insurer, they said they have no records of her, or this company on my file. Make sure and record any calls you have with them, and if you think it's fraud, forward all details to the relevant body (calls, texts and emails) as I have
    Oct 5th, 2022

Read Our 8 Reviews

About
Robertson & Co

Robertson & Co is located at Fyfield Business & Research Park, Unit 21e, Fyfield Rd in Shelley Ward, England CM5 0GN. Robertson & Co can be contacted via phone at (127) 736-6900 for pricing, hours and directions.

Contact Info

  •   (127) 736-6900

Questions & Answers

Q What is the phone number for Robertson & Co?

A The phone number for Robertson & Co is: (127) 736-6900.


Q Where is Robertson & Co located?

A Robertson & Co is located at Fyfield Business & Research Park, Unit 21e, Fyfield Rd, Shelley Ward, eng CM5 0GN


Q What is the internet address for Robertson & Co?

A The website (URL) for Robertson & Co is: https://www.robertsonandco.com/


Q What days are Robertson & Co open?

A Robertson & Co is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 9:00 AM


Q How is Robertson & Co rated?

A Robertson & Co has a 2.5 Star Rating from 8 reviewers.

Hours

Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 9:00 AM

Ratings and Reviews
Robertson & Co

Overall Rating

Overall Rating
( 8 Reviews )
3
0
0
0
5
Write a Review

LeeBfc on Google

image Was passed to them as a third party dealing with Hastings direct, useless information and put phone down on me after putting me on hold|?


Brian Hore on Google

image Lack of ability to use email on their part


Lukas Lewy on Google

image The worst company. They imagine damage. The company should be closed


Chris Munn on Google

image Just been harassed and lied to by Lisa, who tried to claim she was calling on behalf of my insurance company. When I called my insurer, they said they have no records of her, or this company on my file. Make sure and record any calls you have with them, and if you think it's fraud, forward all details to the relevant body (calls, texts and emails) as I have


Mohammad Asif Manaf on Google

image One of the staff members name Lisa who was taking a statement from me in relation to a car accident is alarmingly rude. Generally, I like to give people the benefit of the doubt and not react to such individuals. However, when questioning me in relation to this I felt like I was being interrogated rather than supporting in dealing with the process in a calm and succinct manner. She also misstated the details of the claim that I supplied earlier and then accused me of giving an incorrect statement before also falsely accusing me of recording the call because of her service being down. Upon the completion of the call, when requesting a number for the complaints department, she said she would advise her manager about the complaint so that they will contact me later. However, she then sent me an email stating she had lodged the complaint herself and they would be in the office on Thursday. In accordance with company guidelines, i would be surprised if she hasnt breached multiple complaints procedure rules in this regard. Dont use this company for anything related to claims or investigations.


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Overall Rating

Overall Rating
( 8 Reviews )
3
0
0
0
5

Write a Review

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