Domino's Pizza - Shefford

Apr 20th, 2023

Moved into the area today and ordered a well deserved pizza. It's Friday night so we though 'best order early, they'll be busy'... 2.5hrs later, the app said the pizza was delivered an hour ago, the store isn't picking up the phone and the 'customer service agent' on the mobile number hangs up after a few rings. I went to the store is find a queue of angry people. They reprint my order and ask me to wait, assuring a refund and fresh hot pizza. I wait. Two boxes are handed to me with no attempt to refund. Of the two boxes, one had the completely wrong toppings (but was at least hot) the other has perfect toppings but is hard and cold. When I asked about the refund I was told 'you should receive it within 5 working days' All round, not a great first impression or experience.
Mar 31st, 2023

Mar 11th, 2023

It seriously doesnt taste like it used to. We as a family used to love eating from Dominos. Not anymore.
Feb 20th, 2023

Awful service tonight! Let us place our order online then called to say they didnt have any chicken. Changed our order and after checking what they would deliver 3 times they finally got it written correctly. Promised us free garlic bread that was never delivered with the order. Plus we were over charged as changed one of our pizzas to a plain cheese and tomato which is cheaper. No apologies, poor organisation and customer care plus very expensive!!!
Jan 25th, 2023