Planet X Head Office

Planet X Head Office
  • 38-41 Aldwarke Wharf Business Park, Waddington Way
    Sheffield, eng S65 3SH
  •   (170) 983-8175

Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Chamber Rating

2.7 - (104 reviews)
36
5
6
2
55
Read Our 104 Reviews

Chamber Rating

2.7 - (104 reviews)
36
5
6
2
55
  • Michael Chadwell

    I have used Planet X for at least 15 years and have always found them to be great value and sell good stuff. They are a bit like Lidl, you may not be able to do your entire shop there but what you buy will be great value and good quality.
    May 15th, 2022

  • Martin Fleming

    Spamming gits. After an order where I did not consent to marketing I am now getting SMS spam. However it's a premium rate number to text back to unsubscribe.
    Mar 29th, 2022

  • Florian Raducan

    Super bicycles....good quality. Woow
    Mar 27th, 2022

  • user2704

    I dont understand why people rated 1 Star. Maybe, a year ago the Service was Not as some people wished. Maybe Planet X invested in their customer Service capacities since then. I have no other explanation for the Bad ratings... Because in April 2022 i got the Best customer Service that i ever had with a Company. We had a Mail conversation of 30+ Mails because i ordered from Germany and the brexit/custom issue brought many question to me. The guys from Planet x made anything possible, even if it took a lot of time... My only Real "problem" Was, that the brakes needed a bleeding after the shipping. This can happen sometimes, since the shipping May harm the brake Performance. But Planet X was so Kind to even pay the bleeding Service bike Shop Bill. So... Totally happy. Just write a Mail to the customer Service if you have doubts. I will definitely make another order some day! And last but Not least: the bike runs like crazy! :)
    May 29th, 2022

  • G-Man

    Ordered a Planet X Tempest Titanium with upgrades, website said it'd take up to 21 days to arrive, took 6 days! Bike is absolutely amazing to ride & all set up perfectly! Have also ordered multiple times for small orders of components, lights, tubes etc & everything has always turned up on time & spot on. Had email from them to make sure everything was alright & that I was happy with my bike. Really don't understand all the 1 star reviews as I personally have never had a problem with anything from Planet X. As for the idiots banging on about cheap Chinese frames, where do you think the likes of Giant, Trek etc get there frames made now? China & Taiwan!!! The quality of finish on my titanium frame is second to none. Couldn't be happier & will definitely be using Planet X again
    Feb 28th, 2022

Read Our 104 Reviews

About
Planet X Head Office

Planet X Head Office is located at 38-41 Aldwarke Wharf Business Park, Waddington Way in Sheffield, England S65 3SH. Planet X Head Office can be contacted via phone at (170) 983-8175 for pricing, hours and directions.

Contact Info

  •   (170) 983-8175

Questions & Answers

Q What is the phone number for Planet X Head Office?

A The phone number for Planet X Head Office is: (170) 983-8175.


Q Where is Planet X Head Office located?

A Planet X Head Office is located at 38-41 Aldwarke Wharf Business Park, Waddington Way, Sheffield, eng S65 3SH


Q What is the internet address for Planet X Head Office?

A The website (URL) for Planet X Head Office is: http://www.planetx.co.uk/


Q What days are Planet X Head Office open?

A Planet X Head Office is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours


Q How is Planet X Head Office rated?

A Planet X Head Office has a 2.7 Star Rating from 104 reviewers.

Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Ratings and Reviews
Planet X Head Office

Overall Rating

Overall Rating
( 104 Reviews )
36
5
6
2
55
Write a Review

Michael Chadwell on Google

image I have used Planet X for at least 15 years and have always found them to be great value and sell good stuff. They are a bit like Lidl, you may not be able to do your entire shop there but what you buy will be great value and good quality.


Martin Fleming on Google

image Spamming gits. After an order where I did not consent to marketing I am now getting SMS spam. However it's a premium rate number to text back to unsubscribe.


Florian Raducan on Google

image Super bicycles....good quality. Woow


user2704 on Google

image I dont understand why people rated 1 Star. Maybe, a year ago the Service was Not as some people wished. Maybe Planet X invested in their customer Service capacities since then. I have no other explanation for the Bad ratings...
Because in April 2022 i got the Best customer Service that i ever had with a Company. We had a Mail conversation of 30+ Mails because i ordered from Germany and the brexit/custom issue brought many question to me. The guys from Planet x made anything possible, even if it took a lot of time...
My only Real "problem" Was, that the brakes needed a bleeding after the shipping. This can happen sometimes, since the shipping May harm the brake Performance. But Planet X was so Kind to even pay the bleeding Service bike Shop Bill.
So... Totally happy. Just write a Mail to the customer Service if you have doubts. I will definitely make another order some day!
And last but Not least: the bike runs like crazy! :)


G-Man on Google

image Ordered a Planet X Tempest Titanium with upgrades, website said it'd take up to 21 days to arrive, took 6 days! Bike is absolutely amazing to ride & all set up perfectly! Have also ordered multiple times for small orders of components, lights, tubes etc & everything has always turned up on time & spot on. Had email from them to make sure everything was alright & that I was happy with my bike. Really don't understand all the 1 star reviews as I personally have never had a problem with anything from Planet X. As for the idiots banging on about cheap Chinese frames, where do you think the likes of Giant, Trek etc get there frames made now? China & Taiwan!!! The quality of finish on my titanium frame is second to none. Couldn't be happier & will definitely be using Planet X again


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Overall Rating

Overall Rating
( 104 Reviews )
36
5
6
2
55

Write a Review

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