Epos Now

Support is one of the best i have used, well trained staff thanks to Katy jo i did not write this reveiw and support is the worst ever. jo
Mar 10th, 2023

Just writing this review for the very patient and understanding person we were discussing with on the phone for the Epos system - Thanks Aaron! Needless to say, the customer service was excellent.
Feb 14th, 2023

On behalf of 2 many Wines Heworth What a joke of a company!!! They sold us their card payment machine, but then decided to not transfer any of the takings to our bank account for 12 days. Not able to pay the suppliers and having to use savings. We are now taking it to the police and lawyers. In terms of response we have hours of being put on hold, countless "we are sorry for the inconvenience and thank you for your patience", lies about who is a manager, etc etc... Epos Now, don't bother answering with your automated message, just send us the money!
Jan 25th, 2023

I was told specifically on the phone at signup that everything was a one year contract. Turns out the card machine is actually a 3 year contract. Yeah I must have signed it so it's my fault but I was lulled into false security. Also mis-sold me software products that don't even work with the hardware. Be careful with this company.
Jan 8th, 2023

Would highly recommend avoiding this company, completely miss sold the till system with hidden charges "care plan" for 36 months after you purchase the till. Was also miss sold the price is only for the till if you sign up for one of the payment terminal partners which are at really expensive rates compared to going separately. Very disappointed.
Dec 18th, 2022