West Street Post Office

What a nightmare, why are you a post office you dont like taking parcels, you wont take money into bank. You do what suits you when it suits you . Rubbish
Mar 21st, 2023

Unhelpful, terrible service terrible attitude. Avoid
Dec 16th, 2022

Ive finally had enough of the number of times Ive had poor service here that its driven me to leave this review. If you look at all the good reviews they are over 4 years ago, things have definitely changed. The guy working there is an absolute joke, they adversities to be a post office but the last thing they want to do is take post. Any excuse not to take your post is used. AVOID AT ALL COST AND TRAVEL THE FEW EXTRA MINUTES TO POST OFFICE IN THE VILLAGE
Feb 16th, 2022

Excellent service. I needed advice and nothing was too much trouble. Highly recommended.
Nov 20th, 2021

What an awful way to speak to a customer with a hidden disability. You need retrained in customer service as you clearly lack it. As for dictating about him not wearing a mask, you weren't wearing one yourself nor displaying the lanyard you were shouting at him about. You invited 2 customers in to bully this man despite him protesting to say he was not required to cover his mouth and nose and lacked professionalism. Maybe the main post office need to see the recording of you bullying this man and then calling a very large man in as protection who then swore at the customer. This needs investigating further and an apology issued.
Dec 30th, 2020