1st Call Gas Services Ltd

Had a gas fire removed, my gas boiler serviced, 2 small parts fitted and 4 of my radiators filled after they had been taken off the walls for decorating. Work was done over 2 visits and both engineers were courteous, friendly and respectful of my home. Office staff were informed and helpful. However, I was really not happy with the pricing structure. I was quoted a price for the work which was reasonable compared to other companies I had contacted but after the jobs had commenced I was told I needed to pay by the hour for the work. The boiler needed 2 small, cheap (15 total) parts which the engineer didnt have so I had to pay for another 2 hours of labour for this and a recheck of everything the first engineer did. When the radiators were checked (another hour of labour) the engineer found there was small, cheap part missing from 1 radiator (he told me it should cost 1) however again he didnt have the part on him so to resolve this problem I would have to have a third visit and pay for at least another hour of labour (50 minimum). I cant afford this so Im going to try myself but it was very disappointing when you were quoted a fair price originally and ended up spending considerably more than this in the end. Work and customer service good but be prepared to pay much more than youre quoted.
Sep 7th, 2022

Had a replacement boiler fitted. The two lads were Jamie and John. Both were very pleasant and courteous. They arrived when they said they would. All rubbish taken away :-) . A credit to 1st Call Gas Services Ltd
Jan 30th, 2023

Multiple other companies came and wouldnt take the job since July. Dan and Dean did a cracking job under less than ideal circumstances. Much appreciated and fast. Now mother in law doesnt have a freezing house in the winter.
Dec 17th, 2022

Thanks to everyone at 1st call for coming and diagnosing the problems with our boiler. Had them recommended by a different plumber and couldn't fault their service, advice and quote.
Sep 28th, 2022

Great service
Aug 25th, 2022