Peak Communications

This review covers both Fone Mania and Peak Communications as they work together. I took my Motorola in to have the screen replaced as I smashed it. Despite the damage, the phone worked perfectly. Firstly they ordered the wrong screen and therefore quoted the wrong price. Then agreed to do it at the original price as I was going to leave it. Honestly wish I had. Once they had the correct screen, it was replaced quickly. Didn't use phone on collection as it had elastic bands on to aid adhesion of new screen. On going home, leaving bands on overnight and charging the phone (with official charger I will add), the phone randomly switched itself off in the morning whilst my son was watching a video and would not come back on. I put it on charge and managed to restart it, but as soon as I took the charger out it died. It would only stay on when above 86% battery, as soon as it reached 86% it shut off. I went back and they couldn't see a problem, said they don't touch battery etc (I've had someone else look and they said you have to remove battery in this model to replace screen), then said it wasn't the battery, then it was, then said would order a new battery but I'd have to pay for it. New battery came, wouldn't charge, took home to try, finally charged (but never fully) discharged really quickly. After nearly a month of going back and forth to Crystal Peaks, driving nearly 70 miles in total, I had had enough and told them to remove the phone screen and battery and give me a refund (which I had to chase as they couldn't give me cash there and then). They were fairly polite throughout, but their communication (promised phone calls, etc) is terrible and they ruined a 160, 17 month old phone, which ended up working worse than it did with a smashed screen! Do not recommend, try elsewhere.
Mar 28th, 2023

Had a problem with my Samsung phone touch screen reset it in a few minutes Thanks .Tom
Mar 10th, 2023

Sorted my Samsung A70 with a new screen within the hour can't rate them enough they went above and beyond to help me.
Mar 9th, 2023

Nice enough but totally ripped off with prices.
Feb 14th, 2023

DO KOT USE THIS SHOP!!! I took my mobile phone to this store for a new screen protector. The phone was working fine at the time. After putting a load of screen cleaner on the phone to clean it they fitted the screen protector wonky with dust still on the screen. After leaving the shop I and making a call I then realised the speaker was also very low and wouldnt increase despite working perfectly before. Result: a wonky screen protector which is already coming off with dust underneath and a mute speaker.
Feb 2nd, 2023