IMS Heat Pumps Limited - Sheffield

Positive: Professionalism Service: Heating system installation
Jun 17th, 2021

IMS Heat Pumps (formerly Coefficient Renewable Heat Solutions) installed a ground source heat pump system at our 1820s house in Castle Donington near Derby as part of a major renovation project in 2012/13. The system is excellent, and combined with high levels of thermal insulation and the installation of solar panels our property is now very environmentally friendly. They now undertake regular servicing for us and we know that they will help should we have questions or any problem. A great team!
Feb 19th, 2020

IMS and their predecessors installed and now maintain two ground-source systems on our property: one for a holiday cottage we run, and one for our main house. I believe the holiday cottage system was the first they installed. For many years since, we've had trouble-free central heating and water heating in both properties. Our bills (we had all-electric heating before) have reduced markedly, though they're still substantial. We've hardly ever needed to call IMS out, but on one occasional when we did, they attended promptly and fixed the problem. They service out systems regularly. We are more than satisfied - in fact delighted - with both the systems, and with IMS's after-sales attention. Matthew Parris
May 6th, 2019