Northlands Health Centre

Absolutely no support
Mar 21st, 2023

Very helpful patient staff. Receptionist very knowledgeable and congenial.
Jan 30th, 2023

If you want to be even closer to suicide you know who to choose. They dont call you back in a time of crisis. They leave you months without any level of care. They make care plans that you cant put in place as when youre with them your gp wont speak to you. They leave you months without support. Bottom line is theyre unhelpful and send you round on phone circles thill you give up or they say theyll call you back. Waste of resources. Im pretty sure someone is embezzling the funds that should be used to care for their patients.
Mar 11th, 2022

The home treatment team were really good with me but as soon as you try to get any like talking therapy they don't wanna know you I keep getting let down by people, used to be with them years ago and there still no better now. You just give up in end don't believe anything anyone says to you anymore so just been left high n dry again everybody keeps saying I need to talk to someone but it never happens. Been suffering with depression for quite a few years now but never had any talking therapy just keep going round in circle's.
Jun 3rd, 2021

Was moved around a lot when I first got referred. There was a big shakeup and my care has been reasonably consistent since then. Psychology was great, very flexible and understanding. They dealt with covid very well, transferring to phone appointments whenever possible which was very comforting because my partner is at risk. Definitely room to improve but the staff are very caring and considerate. Update. Rang for advice for crisis care and was told just to manage. Partner tried to advocate on my behalf and they refused to tall to her or ring her back. Rang the crisis team, the call and immediately hang up and now they are closed....
Jun 17th, 2020