Plusnet plc

Avoid !!! I ordered four sim cards for our family mobiles wanting to stay on the EE network due to signal at home. For over a week now PlusNet has been unable to port across our numbers. I have spoken to them three times and started an email complaint but all they can say is they will try again. I've had the pac codes but now the number I have had for over 20 years is lost in the ether. I can't use my phone as an MFA device as I can't get text messages and my number is on my email footers and business cards. The complaint I have raised will be answered in another week!! The best I can say is they are polite but the actual service is p poor. Update; my number was lost for just over a week. My previous supplier couldn't revert as they had passed the number. I am uping to two stars as the contact who dealt with it was good although pretty powerless. She did a good job in a bad situation. I am now switching away.
Mar 16th, 2023

Mobile sim only package, excellent. No EU roaming charges and very reasonable international call costs. No problem so far!
Apr 13th, 2023

Changed to Plusnet after leaving another big provider. Was very nervous but the transfer was fairly smooth. Their prices are reasonable and customer service was good. Not had any issues.
Feb 19th, 2023

(Translated by Google) The worst internet I have ever seen. from 0.25 to 5 mb download and 0.1 mb upload. And then 5 MB is such a rarity and luxury. Never use this provider. Too bad you can't rate minus 5 stars. (Original) . 0,25 5 download 0,1 upload. 5 . . 5 .
Jan 28th, 2023

Plusnet cancelled my package by accident, then tried to sell me a new more expensive deal, then threatened bailiffs if I didnt pay the remaining contract fee...although it was plusnet that cancelled my package!!
Jan 23rd, 2023