Motorway Direct Limited

Mar 10th, 2023

Apr 21st, 2022

Hardly answer emails
Apr 10th, 2022

Critical: Professionalism, Quality, Value
Nov 7th, 2021

All they do is take your money!!!! Was recommended via Northampton Volkswagen's to take alloy and scratch and dent insurance so when I'm ready to sell my car, I can renew my wheels or any other damages. And of course as I trusted in person who was dealing with me he I asked him, how it works. What he said is don't worry now if you do any damages wait till the end of insurance or if you decide to sell your car then make it claim and you'll have new wheels . I aggreeiwith him and was happy to buy this policy. He send me papers via email, and that's it. Paid 400 as he gave me 100 discount. Fare enough, seems good guy trusted him. and now when time came to do claim, contacted motorclaim ltd. They asked to send pictures and I send them. Ok few weeks later, nothing. The texted them to see what's going on, got back same day, they waiting for estate, but in order to proceed claims, they requere from me dates when srcahes and dents happened. Which makes no sense why they need that. Listen to this! According to their policy dates required because of this trick. You have to make a claim within 14 days after damaged rim or any other part of car. This makes no sense earher. You damage one wheel and start making claim, by the time they sort you out you my have another damage, then while you lose your car for probably week or so, you start another claim paperwork. And so on. So basically your just picked up car and sending back again for another repair. I can go on anon about it. So the moral is: insurance companies will not tell you what they don't want you to know. And car dealers will try to sell as much as they can to get their comission higher. Save your 500 and don't buy these silly insurances. One wheel cost to repair 40-70 . Insurance and car dealers work together to rip money from people as much as they can! Or if you still want to buy it, read therms and conditions before you sign anything. And yes Motorway direct, you should inform and explain people all the details before they buy . Not just throw paper to sign and shake hands with doggy smile.
May 30th, 2022