Cleopatra

I am giving one star for the whole shopping experience and customer service we received. There where two girls working at the time, we are the only customers. Firstly, want to point out they are extremely ignorant, unpolite, rolling their eyes at me. I bought the bracelet for my husband and didn't check the size, which was too small for him, came back to store a minute later after purchasing it to ask if have different size, they said no, asked if could return and gave this extremely rude intonation with eye rolls and attitude 'Exchange only!'. The shop policy is a shop policy, whatever, don't mind, since it was my mistake not checking size first, but the attitude and manners are shocking. No hello's, no 'thank you for shopping', 'do you want to try it first?', didn't even want to open box to let me see what was inside (since got me another box from under counter). Would never ever get my foot to their store again! Can't even remember any similar shopping experience in my whole life. Don't know how they keep their store open...
Apr 9th, 2023

I went into this shop with my husband last week, to purchase a necklace and matching earrings. They weren't busy at the time, actually we were the only customers in. We were stood at the counter waiting to be served, both girls working there that day both had there backs to us at first, then one of them turned around ,I smiled at her and she completely ignored me and started doing something on the counter and popped a couple of sweets in her mouth, I said excuse me which she completely ignored and popped another sweet in her mouth, at which point I was so fuming a said to her I won't buy the 56 worth of jewelry then, and walked out. She must have either been deaf and blind or just plain ignorant and rude. I will never enter this shop again.
Dec 19th, 2022

Jul 25th, 2022

Great products. Gorgeous jewellery. Lovely staff.
Jul 4th, 2022

May 25th, 2022