Pepe's

Disgusting! Placed an order over the phone got there was wrong order told it was 15 minutes to correct the order was then told 15 minutes later they could not do a new order as they was too busy and was given a refund. This is not very good customer service and have been coming regular no compensation was offered for time wasted and petrol
Apr 18th, 2023

I've ordered from here multiple times in the past via pickup and delivery apps. Great customer service, staff are very welcoming and food has always been good and very tasty, their extreme marinade is no joke! I recently had an issue with a delivery order where one of my items where missing. Deliveroo being themselves, told me I couldn't have a refund and offered me no alternative. I then contacted the store to see if they would help me with this. The person I spoke to told me to pop in whenever I would be free and he will personally resolve the issue. I went to the store and they prepared me the missing food item as well as giving me something extra for my troubles. That's what I call exceptional customer service. They didn't have to give me anything as the matter should have been resolved through Deliveroo's customer service. But they went out of their way to help me. This is something I will always appreciate and will continue to order my work lunch from here. Thank you Hashim and Kammy for helping me when I visited the store
Apr 15th, 2023

Food : 4/5 | Service : 3/5 | Atmosphere : 4/5 More
Apr 5th, 2023

Mar 15th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 4/5 Recommended dishes Chicken Box, Fries More
Mar 8th, 2023