Vets Now Sheffield

Thank you so much to Helen and the team for taking care of Ziggy on Sunday with so much compassion. Our hearts are broken you helped us to make one of the most difficult decisions. She was loved by many We are forever grateful xx
May 1st, 2023

Apr 25th, 2023

I use a mobile vet for my cat who is 8 years old and has enlarged kidneys. I called her out last Thursday, but because she is mobile she took bloods the results of which I received last night after my visit to Vets Now by email. I was worried about my cat so used the Video Vets Now facility with Shelley Doxey. After speaking with she advised me to take my cat in for him to be seen. I was so worried about my cat I just wanted some help for him but I was told without the blood results or any notes there wasn't a lot they could do for him. That cost me 299 for the very few seconds we were there. What a waste of time. I don't have an income and was asked to sign a consent to pay, which I did. I rang again this morning and spoke with a nurse and was told that they were open till 6pm today and a vet would ring me back. Here I am at 7.30 pm and no call back. I was also told they couldn't offer any more treatment until the first bill was paid, but I understood from Becky (reception) I had 30 days to pay this. To not treat a poorly cat who is struggling I find inhumane! To add insult to injury I was also told I owed 323 when it is in fact 299. Plus approx another 600 plus for another consultation fee and treatment on top. They are only interested in making money. I still need to get my cat urgently seen tomorrow. So I was advised to take him there but he is no better for going, not happy!
Apr 12th, 2023

Can't thank them enough for saving my cats life. They were kind, friendly & understanding
Apr 11th, 2023

very kind and understanding, got seen quickly. Sadly our little one didnt make it the next day, but they did everything they could.
Apr 8th, 2023