Timpson

I took my Rotary watch in during lockdown for what I thought was a new battery but they explained that the whole inside part needed replacing. I said yes immediately to 130 and some weeks waiting the part from Austria, as I had the watch since I was 21, despite the defensive attitude of the staff member. It soon came back working well. This week I went in as the winder broke. I was thinking I would pay anthing to have it working again but the attitude and unfriendliness of the same man put me off. I said "I know I can buy 2 watches for the price of a repair but I dont want a new one" because I felt I had to justify having it mended. I might be back and virtually beg him to repair it. They always do a good job
Nov 18th, 2022

I needed a battery fitted for my ladies watch. I was happy enough with the service I received at Timpson, but I was very displeased at the price of 19.99. I would have tried elsewhere, but for the current Covid risk. I will definitely go elsewhere next time.
May 4th, 2022

Decent repairs for a good price, now got a good grippy heel on my boots and didn't have to wait forever for them either.
Jun 7th, 2021

We have visited a couple of times this year and found the staff very very rude and impolite. One man didn't even look up at us as we enquired about a replacement watch battery. We previously visited to get passport photos for our 2 and 5 year olds and it seemed it was an inconvenience for them to take the photos for us. The man was rude to the children (come on they are allowed to be shy!) and we were charged a fortune - 26 for two photos!! Will not be going back!!!
May 28th, 2021

Took two coats to be dry cleaned. One just dusty, and the other had a faint, small biro pen mark (which the character on the Timpsons website declares is able to be removed with dry cleaning). Not only did both coats come back in the exact same condition of cleanness as they went in, but neither coat was pressed, and were very creased (more than they were when they were dropped off). For over 60 for two coats, this is a disgrace. Especially as it looks like they didn't even attempt to remove the pen mark. Timpson, if you can't do what you claim on your website, you should remove those claims, as you have misled us and now we're 66.94 lighter and STILL need to go to another dry cleaners to get the work done. Anyone looking for dry cleaning of coats, go elsewhere. Complete waste of money and time.
Aug 10th, 2021