NowThen Cleaners

Absolutely brilliant service, really thorough clean. Very professional cleaners, felt very comfortable having them in my home. Definitely using again.
Feb 10th, 2023

I ordered a clean for the first time. They could not find parking and refused to service my address unless I secured a parking space. I had to call them to figure it out. This is very disappointing. Update: they have changed their service areas in Sheffield to exclude Kelham Island.
Feb 2nd, 2023

Had 2 cleanings and both of the ladies were fantastic. Done my whole flat to an amazing standard and very happy!!
Dec 16th, 2022

Update 2022 - I'm not sure why but they don't seem to be able to keep the staff and then put up the prices a lot - too much to be comfortable. Probably a sign of the times but we then found someone we could have a direct relationship and she's been great for 6 months. Hard to find though. Original post - NowThen have been great. We were rather wary of agencies before this but using NowThen has been really good. Always professional, respond to emails and phone calls, and are flexible when necessary. We tend to have the same person now every time which is what we like but the others who have come when necessary have all been great. Good quality, and trustworthy. Better to pay a few pounds (not lots) more rather than have the hassle of finding, hiring (and firing) your own). Recommended.
Oct 17th, 2022

After the clean hob in my kitchen is no longer working. It was working the days and also the night before the cleaners came and Hugo tells me that I need to call out an engineer (at my expense, of course!) and it may be a long-standing issue with the hob. I WILL NEVER USE THEM AGAIN!!!!!!!!! In response to Hugo your first response to me did not make it clear that you would send an engineer. My initial review was positive but that was before I discovered that the hob is now not working properly. A clean house is lovely but, given the costs of the clean, I do not need the stress of finding that a perfectly functioning piece of equipment no longer works after cleaning. I would have thought it would be an act of goodwill to cover the cost of the call out given the very high costs if your services but our ideas on customer service clearly differ.
Oct 9th, 2022