J E James Cycles

Excellent service on my two trips to reccie and buy an e-bike. Phil on my first visit and then Mike on my second both spent time answering my many questions with patience and good humour. When I went to collect my bike Mike spent a long time taking me through it all and making sure I understood it. I was pleased that he did not in any way talk down to a seventy-something woman going electric! Here's hoping their after sales service is as good.
Apr 8th, 2023

I can't recommend J E James highly enough. Mike took over from another helpful guy and I found my electric bike. When the rain stopped I gave it a test drive - excellent. Mike reserved it for me as I wanted my son-in-law to give his opinion. Mike talked me through how to look after it over a coffee and the next day I bought it. Nothing was too much trouble. Dominic helped with the accessories and recommended a tow bar and bike rack which has proved to be brilliant. I'm now enjoying the freedom of cycling and am completely confident as I have proved my ebike can tackle all the Sheffield hills. It will soon need it's first 150 mile check just to make sure everything is running well which is all included in the initial cost. It's great to know that there is great back-up from the dedicated and friendly staff at J E James Sheffield.
May 3rd, 2023

Apr 29th, 2023

My e-bike needed a repair doing to the brakes which J E James did very quickly and a good price. Thank you to Domanic who did it within a few hours of me bringing it in and they let me book it in much quicker than other nearby bike shops. I also bought my e-bike from here a few years ago and they were very helpful then as well giving advice on what the different features meant. Great place with great customer service.
Apr 13th, 2023

Brilliant service from an incredibly knowledgeable Dom. The guru fitting machine was great, especially for a pair of novices who know nothing about bikes! Dom made sure we were able to test many different bikes / settings and gave us loads of time and advice to be able to make a well-informed decision. Thank you!
Apr 10th, 2023