Giant Store Sheffield

I have been looking for a bike and have tried other cycle shops around the area and not one of them was as helpful as the staff in the Giant store especially Tony who spent ages with me explaining things about the bike. They even set one up for me lent me a helmet and let me test ride a bike to see if I liked it. Fantastic service above and beyond five stars are not enough.
Mar 26th, 2023

I visited the Giant Bicycle Store Sheffield today (31.03.2023) for the first time. The reason for my visit was a bike fit. Not a Giant bike! I own a Ribble, I've been riding bikes for nearly 50 years and this was my first bike fit. I wasn't apprehensive but it did cross my mind if it was going to be worth the money. I entered the store and was met by friendly smiling faces, it was immediately clear that this was a welcoming shop and there was no elitist snobby atmosphere that can be experienced in some bicycle Shops. I was offered a cup of tea or coffee and the procedure of the bike fit was clearly explained to me by Tony, I was introduced to Jesse, the stores expert in bike fitting and I went off to get changed while Jesse fixed my bike to the turbo trainer. During the fitting Jesse was exceptional, he asked about my riding experience and what I had planned for the future, he listened to everything I had to say (I can rabbit on a bit!). He carried out measurements, explained what he would like to change, the reasons for it, what the benefits would be and if I was happy with that. After a while the bike started to feel very comfortable to the point that we agreed it would be better not to change anything else, for me to do a few rides and give some feed back in a couple of weeks. After the bike fit I had a look around the store and the huge variety of bikes and equipment they have. I was left alone without any of the staff hounding me trying to push for a sale something I find really off putting. Eventually I left the store with a smile on my face looking forward to the first ride on my expertly set up bike. I will definitely be visiting Giant Sheffield again. They have recruited a loyal customer and I recommend them to everyone, whether you're new to cycling looking to purchase your first bike or an old peddler like myself.
Mar 23rd, 2023

Great service, friendly and knowledgeable. Bike fit really good.
Mar 15th, 2023

Did a full service of my road bike a few weeks ago. Needed various new parts. They did a great job and it feels like a brand new bicycle now.
Mar 7th, 2023

Had a great experience buying a new bike and getting it fit to me. Friendly knowledgeable staff. Highly recommend the store.
Feb 17th, 2023