Metro Bank

I had Fraud use on my metro bank accounthey then tell me it was rectified then allowed someone to use a 190 of my money to pay pal and left me with no money for the next 3weeks I was strongly suggested not using metro bank because their security is very poor
Oct 31st, 2022

As always Metro Bank put customer service first on our visit yesterday. The gentleman we spoke to went above and beyond for us including rearranging his counter space to allow my daughter to sort her account. Impressed as always. I just wish there was a branch closer to Lincoln for us to visit.
Oct 9th, 2022

Had a very bad experience at Sheffield branch recently. Guy at counter was really unprofessional and rude. Appalling behaviour not sure what was wrong with the guy. Just needed to deposit some cash and he literally told me I am lying about where I got it from. It was ok if he had refused to deposit the cash or advised to bring the proof later on instead of making assumptions and getting personal. I guess he was angry on the counting machine which wasnt working and took it out on me. Horrible experience.
Sep 27th, 2022

My metro bank card didnt work , I have ordered new card over the phone. But same again that new card not working for online purchases. I went Sheffield branch they given new card, again that not working as well, I called the bank help-line and they asked me too many security questions I answered them and they asked where and which branch did you open the account, I said not really sure and not remember. As Soon as the lady ( name: Sara) spoken with me said your card was blocked need to go any metro branch. I explained everything what was the issue and this was not my fault. The nearest branch was in Sheffield but I am in Mansfield that took me 40mns to go there , costing fuel as well. She not listening.
Jul 9th, 2022

Feb 8th, 2022