Partnership Security Ltd

Brilliant service with good advice, competitive quote and well executed installation of two commercial CCTV systems. I would highly recommend to others.
Sep 25th, 2022

Gillingham Bowling Club have just had some work done by Partnership Security Ltd. We are pleased with the solution which was fitted to time and cost and fully meets the club's needs. I'm very happy to recommend them.
May 6th, 2022

Brilliant service. Friendly, helpful and responsive. Great to deal with as a team and fairly priced so I can highly recommend! Thanks
Oct 4th, 2021

Dec 16th, 2018

We booked an annual maintenance call with Partnership Security Ltd for 4 pm today. We were at home at 3 pm and waited in for the engineer to call. At 5:40 pm no one had turned up, so we rang the office telephone number. Eventually the phone was answered, but the person was unable to take our complaint and deal with it it. Instead he just kept digging a deeper hole for himself. Obviously he lacked customer handling skills. His final statement was that he would get the emergency engineer to ring us. This is the wrong solution - WE DON'T HAVE AN EMERGENCY! As yet we still haven't heard anything from anyone. It was not his fault that the engineer did not turn up. Nor was it his fault that no one contacted us to let us know that there was a problem attending at the appointed time. However, this is a very poor performance on behalf of all involved in delivering the service which we have a right to expect in exchange for our custom. Our feeling at the moment is that we should take our business elsewhere, as they don't seem to give a toss about their customers, if this instance is anything to go by. As a result my review is awarding them ONE star. It would be zero, but Google doesn't allow for that.
Mar 29th, 2018