DEBRA UK - Croydon store

Booked a date for furniture pickup a week and a half in advance. They wouldnt give me a timeframe, so they told me to be available from 8am until 5pm. I had already moved out of my flat, but I agreed to the collection and made plans to return to my old flat to wait there all day. During the week, I called again to make sure the pickup was scheduled, and they said yes. On the day of the pickup, I waited all day and heard nothing from them. Finally at 2:30 I called, but no one picked up. At 3:00 I called again, and the person who picked up said they hadnt been able to collect because I hadnt given my phone number. I had given every piece of information they asked for, and had called to make sure everything was ready. If you have any choice at all, do not deal with this shop.
Nov 20th, 2021

Very rude sales person, throwing me out of the shop before the closing time. "Ordering" me to leave even though the shop should still be open for another 5 minutes. This kind of people should either be trained as to how to represent front of the house or should find a job at the back of it.
Feb 17th, 2022

Great store! The second hand furniture are in pretty good condition and are very well priced.
Jan 19th, 2022

Bought a few things from there recently. Really friendly staff and great items at really good prices. Try and visit this place!
Aug 30th, 2020

Rude front of store staff. Snappy and very blunt.
Jun 5th, 2020