Posterngate Surgery

Have had a few issues with repeat prescription over the last few months and although it was always sorted out I have to give a big thanks to Claire. Not only was the issue sorted but identified why and corrected this for future. Called me back within 15 mins of taking my call. Really great help and really friendly.
Dec 29th, 2022

Finding the Dr's a lot easier to speak to & get a face to face appointment.
Sep 26th, 2022

I attended promptly for my appointment but waited an hour, so spoke to reception who were not helpful and even called me by wrong name. I waited again and after waiting 1hr and 25mins I asked receptionist what was going on, only to be addressed by wrong name again and asked to wait. I explained I could not wait longer and receptionist viewed this as me been unreasonable. I hope they sort this out as in the week they called me and asked if the lump on my back had gone, wrong patient again, I had not contacted surgery regarding a lump!
Jun 21st, 2022

Amazing service. I know how busy the staff here are which must be very stressful but the newest receptionist (Claire) took time to listen to me and actually address my problem. The Doctor (I wish I caught her name) was amazing too and I felt like she understood what I was feeling, she asked all the right questions. Thank you!
May 31st, 2022

Reception staff are by far the best I have ever dealt with, although I was waiting a while claire made sure I could get an appointment that suited me and explained exactly how I can order prescriptions online. This was a huge relief as I am going on holiday shortly and had run low on my medication
May 6th, 2022