The Pet Shop

Went to buy a doggy boot to cover dogs leg bandage . Lady behind counter helpful enough but very anxious . Said to put dog in corner whilst we tried on the boot . Rather rude to incoming customer about letting me out with my 2 dogs.. only 2 allowed at a time . The stinger was the boot cost 13 pounds and managing to get to Pets at Home in Alnwick the following day I paid 6 for the exact same boot! I understand shops need to make a profit but wow ! ( bow wow!!) Not a pleasant shop to visit sadly
Sep 21st, 2022

Drove to get pet medicine. Did not open. Should have read the reviews before driving there. Sooo professional!
Jul 11th, 2022

Very pleasant ladies and well stocked pet shop .
Feb 23rd, 2022

Beautiful shop and Absolutely lovely staff both ladies were very welcoming and full of knowledge! thank you so much for all the help highly recommend they were so so helpful they fitted a coat for my new rescue and helped him feel comfortable by the end of it my boy didn't want to leave they have a brilliant range of natural treats which both my dogs love! we can't wait to see you again on our next holiday
Feb 18th, 2022

I went along today at 11.52, as shown on my mobile phone, governed by the technology and accurate, to purchase some goods for my dogs. I'll never know whether it's a decent shop or not as lady was locking up the shop. I saw her go behind the desk, so I thought I would try the door. She hesitated then came back to the door to say they were shut for lunch. I pointed to the sign on door and said it's not 12 o'clock. She pointed to wall inside and said it was on her clock and walked away. Extremely poor customer service and you missed out on approximately 40 sale. I understand you close for lunch and you have things to do, but the times on your door, as you say, clearly document 12.00. On checking my mobile phone for the time it was 11.53, this is governed by modern technology, not me setting it and accurate. I called later in the day to ask about opening times where you advised you can close anytime from quarter to onwards if quiet. So thereby you don't go by the times on the door. It's disappointing that even though you came forward to tell me you were closed for lunch and when I mentioned the time you still turned away. But your shop, your rules but a pity I couldn't get access during stated opening hours.
Sep 22nd, 2022