The Sutton Dental Practice Ltd

Ive had two poor experiences with Sutton dental practice now. Whilst the treatment given isnt bad it is their business practice that appals me. I spoke to them in November 2020 regarding teeth whitening and I was told the process was 375. What they did not mention was all the extras they were going to add to bump their profit up. Come January 2020 I have finished two weeks of HP6 gel and notice very little difference. I phoned the practice to order more which I was told before treatment was fine. I was then contacted back requesting me to attend a clinician appointment to get another prescription. This will be an extra 50. This brings the total to now 535! An extra 160 added on in extra fees including clinician fees and hygienist appointments. They seem to think there is an endless pool of money? This is not the first time as in 2018 I attended a regular check up appointment and the dentist took six x-rays, two of which she said weren't very good so she did them again, which added an extra 90-120 to a regular check up. The x-rays were apparently to see the likelihood of my wisdom teeth coming through something that would make little difference. Clearly this is a business con so that the Sutton dental practice can charge extra money for appointments to gain more profit. Id recommend you finding a new dentist.. I know I will! To edit this review further, despite having paid the costs of the tooth whitening procedure the dentist due to having received a bad review refused to sign off for the whitening gel to be supplied. She has obviously made her money and the customer service aspect is well and truly gone. Awaiting a phone call from Ian Allen the head of the practice. Avoid this surgery.
Aug 23rd, 2021

Apr 27th, 2021

Never a easy time to have a front tooth extracted ,But rest assured Mr Alan n team are fantastic, supportive kind n so caring .I had to have a denture fitted. I cried on thought but infact my mouth looks just the same if not better ! Thank you for such kind support x
Apr 17th, 2021

I'm so glad to have discovered this local gem!! Every single member of staff that I've met has been friendly and professional. I've just had the most thorough hygienist appointment ever and my teeth feel amazing!! Thank you guys for managing to keep your service going despite this global pandemic!! Highly recommended.
Feb 17th, 2021

I would recommend the Seaford Dental Practice to anyone. They have been amazing at keeping the practice scrupulously clean during this Pandemic and virtually Covid free.
Jan 10th, 2021