Ashby Pharmacy

Medications not on time I desperately need these..phone to try n find where they are .
Mar 31st, 2023

Deteriorating services Missing managerial input plus chaos. Recurrent delays and unavailability of medical items. I have to pay them a second visit to complete my prescription on more than one occasions. This is especially for antihypertension medicines. Normally I go and collect my prescription but today I was not well.They kept me waiting all day long and at the end of the day failed to deliver it. A young girl was taking all the calls and was assuring me your medicines are on its way to you. Until 17.30 when I phoned again to learn my medicines have not left the pharmacy and I missed all my doses of 5 items. I asked the mature woman who took the last call I need to talk to the manager. She replied there is no manager.
Sep 15th, 2022

The staff are very polite and helpful. I had to order my prescription (controlled drugs) so cant miss a dose, while I was sick and couldnt leave the house. After speaking to the Drs they sent it straight through to Ashby. A little while after I rang the pharmacy and explained my situation to the woman on my phone and asked if there was any way they could deliver my meds to me. While it was not possible to get it delivered that day due to short notice they arranged it for the next day much to my relief. I was Still very sick the next day, I was sleeping almost constantly and was awoken by a call from the delivery driver asking if I was in as I didnt answer the door, I apologised and told him Ill be at my door shortly. The delivery man could have walked away as he had other deliveries to make and was busy but he decided to call instead and make sure my meds were delivered. They went above and beyond and I really appreciated it. Thank you.
Dec 19th, 2022

Mar 17th, 2022

The Pharmacist and the staff are very kind and helpful and always give a 1st class service.
Jul 24th, 2021