Executive Lets

I rented a property with them in Leeds and they were very professional and friendly, I only had a few problems in the house and they managed to get it sorted straight away. I would highly recommend them to anyone looking for a flat in Leeds. Regards, Jerico
Nov 7th, 2022

Oct 8th, 2021

Positive: Professionalism, Responsiveness
Sep 5th, 2021

Fantastic, lovely welcoming office space and excellent team there ready to help
Apr 12th, 2021

What can I say about Estate Agents in general that isn't negative, really? These lot take the cake! I've had to hunt down my landlord through the title deeds register and Facebook and make unsolicited contact with him to make him aware of a water tank leak coming through the ceiling over New Year because Exec Lets refused to send an emergency plumber, despite the property being "Fully Managed" They took a year to replace a damaged garage door which we couldn't use and was handed to us damaged. They proceeded to use "Covid" an excuse even though tradesmen and businesses were operating. They tried to charge us for a full tenancy clean and carpet clean for minimal and negligible wear to the carpets (even though we had them cleaned with a commercial cleaner) They used OUR personal post-clean photographs, which showed how clean it was, to re-let the property on RightMove, yet claimed the property wasn't clean and proceeded to charge us a EOT clean. When we questioned why they'd used our photos, Tracy flat-out lied and claimed they were the "old photos" despite the pictures having our recent furniture imprints on the carpets and timestamps on the photos. We finally received our deposit back 20 days after handing back the property, and after several emails and threats to make a claim to the TDS for withholding the deposit without due cause. The one palms you off on the other (Tammy on Tracy and vice versa). Poor communication Untrustworthy Liars Don't get me started on that Harry Hill look-alike - Steve McCready, Director of this shambles, who upon my confrontation with him about the poor handling and reactivity of the ceiling leak we had, didn't even seem to think there was an issue with how they dealt with it, defended his 2 staff and told me to "make a complaint to the Property Redress Scheme, if you have a problem". This is how they deal with things. It's beyond me how they're still operating. If you're a Landlord - honestly, you're being fleeced. If you're a tenant - Good luck, take a million photos, keep a record of everything and if their lips move it's because they're lying.
Mar 4th, 2022