Agrigem Ltd

Knowledgeable helpful people.
May 4th, 2023

Agrigem, yes, the pace itself looks presentable / tidy but they HATE call and collect. The products are good but are generic / own branded regular items or brands that are available elsewhere and often for less. The technical backup is good but sales led. I have had 8/10 orders and 3 have suffered some sort of issue. If this rate of non delivery is typical there is really no excuse as the firm has your money in its control for the delay period ie 30% of its turnover for the average of the (uncommunicated by email) delay means they have cash to buy stock. The website does not show stock ready for despatch. I can only assume the management have not considered that they have increasing competition. Some minor overlooked (or considered irrelevant) changes to ordering / communication as you place such order would be welcome. I am sure Vanessa, who handles customer enquiries in a polite and patient way and other members of staff may become de-moralised. I have suggested my complaint be moved up the chain of command and am just detailing it here as I am sure those that run Agrigem must read these reviews.
Apr 26th, 2023

Agrigem should be called agrijoke, made an order made an order on the 26/03 received the order on the 20/04 all items were showing in stock at the time of order. Iron sulphate comes as one 25kg solid block as it had been wet. Complained & was asked to dissolve it in water how are you meant to accurately dose when its a solid block! Theyre absolutely useless, no help at all & take ages to deliver when the items were showing in stock & the p&p was an extortionate cost! Avoid this company at all costs
Apr 15th, 2023

Contacted by chat online asking a question was rung up promptly next morning by a very friendly lady to answer my query I had already ordered online delivery was extremely quick Thank you
Apr 5th, 2023

Apr 2nd, 2023