Hercules Wine Warehouse
Hours
Chamber Rating
-
Alexander Gee
Superb selection of new world and old world wines with prices with bottles anywhere from 9 to 100+. A nice range of local beers available as well.
Mar 4th, 2022 -
Sue Gray
Hercules Wine is excellent. I have been using them for a few years. They are very knowledgeable and will recommend something in your price range - whether is 6.99 or 69.99. Whatever it is, it will be good. They have an amazing knack of sniffing out very good value cheaper wines as well as having an extensive selection of wines over 12. As a regular customer, you get to trust them and start experimenting with different wines, and discover why some wines cost more!
Dec 5th, 2020 -
Henry Fitch
There was a great selection, really friendly staff and the wine I bought was very nice.
Jul 5th, 2020 -
David Bradley
Great selection of wine and very helpful staff.
Jun 5th, 2020 -
Jim Saunders
Worst online shopping experience ever. I ordered a Geoff Merrill Cilento 2011 from their website. It showed they had it in stock so I made the decision to buy 6 bottles. I then received what I hought was a courtesy email telling me the vintage was 2912 but they still had the 11 and it would be shipped out immediately. I replied thanking them. So far so good until I received the wrong wine! I called and spoke to a nice chap who told me the lady who deals with online ordering would call me back and they would sort the problem out. I was happy until Sarah rang back Rude, agressive and completely unwilling to accept they had made a mistake, blaming me for not understanding her vague and ambiguous email. Instead of accepting their mistake, advertising the wrong item on their website, and offering to pay for return carriage as they are obliged to do under distance selling regulations, Sarah basically rared up at me on the phone then accused me of shouting at her before she hung up on me!! Paypal Dispute raised and American Express notified of chargeback. This rude and ignorant Sarah could have avoided this by understanding that she made a mistake and providing, at least, some level of customer service. I will NEVE EVER BUY FROM THIS PERSON AGAIN. ONE STAR AVOID. PS, I don't usually leave bad reviews but this time I am angry and will now leave a review on Trustpilot too
Apr 30th, 2020
Contact Info
- (130) 461-7100
Questions & Answers
Q What is the phone number for Hercules Wine Warehouse?
A The phone number for Hercules Wine Warehouse is: (130) 461-7100.
Q Where is Hercules Wine Warehouse located?
A Hercules Wine Warehouse is located at 6 New St, Sandwich, eng CT13 9AB
Q What is the internet address for Hercules Wine Warehouse?
A The website (URL) for Hercules Wine Warehouse is: https://herculeswines.co.uk/
Q What days are Hercules Wine Warehouse open?
A Hercules Wine Warehouse is open:
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Q How is Hercules Wine Warehouse rated?
A Hercules Wine Warehouse has a 4.6 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
Hercules Wine Warehouse
Overall Rating
Overall Rating
( 9 Reviews )Alexander Gee on Google
Superb selection of new world and old world wines with prices with bottles anywhere from 9 to 100+. A nice range of local beers available as well.
Sue Gray on Google
Hercules Wine is excellent. I have been using them for a few years. They are very knowledgeable and will recommend something in your price range - whether is 6.99 or 69.99. Whatever it is, it will be good. They have an amazing knack of sniffing out very good value cheaper wines as well as having an extensive selection of wines over 12. As a regular customer, you get to trust them and start experimenting with different wines, and discover why some wines cost more!
Henry Fitch on Google
There was a great selection, really friendly staff and the wine I bought was very nice.
David Bradley on Google
Great selection of wine and very helpful staff.
Jim Saunders on Google
Worst online shopping experience ever. I ordered a Geoff Merrill Cilento 2011 from their website. It showed they had it in stock so I made the decision to buy 6 bottles. I then received what I hought was a courtesy email telling me the vintage was 2912 but they still had the 11 and it would be shipped out immediately. I replied thanking them. So far so good until I received the wrong wine! I called and spoke to a nice chap who told me the lady who deals with online ordering would call me back and they would sort the problem out. I was happy until Sarah rang back Rude, agressive and completely unwilling to accept they had made a mistake, blaming me for not understanding her vague and ambiguous email. Instead of accepting their mistake, advertising the wrong item on their website, and offering to pay for return carriage as they are obliged to do under distance selling regulations, Sarah basically rared up at me on the phone then accused me of shouting at her before she hung up on me!! Paypal Dispute raised and American Express notified of chargeback. This rude and ignorant Sarah could have avoided this by understanding that she made a mistake and providing, at least, some level of customer service. I will NEVE EVER BUY FROM THIS PERSON AGAIN. ONE STAR AVOID.
PS, I don't usually leave bad reviews but this time I am angry and will now leave a review on Trustpilot too