CROSS Specialist Cleaning

I enquired with Cross Cleaning about whether they could clean a sofa bed that had become affected by mould to the extent that I started coughing as soon as I went near it. Darren replied to my enquiry to advise me that because the kind of fibres used in the mattress of the sofa bed, it couldnt be cleaned. Even though this meant that he wouldnt get a job out of my enquiry, he advised that the best course of action was to get rid of the sofa-bed. All in all, Darrens advice was helpful, accurate and honest.
Jan 28th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Carpet steam cleaning, General carpet cleaning, Area rug cleaning
Jan 7th, 2023

Critical: Punctuality, Responsiveness, Value
Nov 7th, 2022

Darren is a true professional and an expert in his field in my opinion. This is the second time I've had him in for an emergency spot clean. This time was for sick in a carpet... Grim! Darren came in used an amazing product, dealt with odour and stains and thoroughly cleaned my sons room and even left us with a fan so we would have it dry by bedtime!! Darren is friendly and considerate, he explains things well and is clearly passionate about his vocation. We will be getting him back soon! Services: Carpet steam cleaning, Pet stain & odor removal
Sep 13th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: General carpet cleaning
Apr 3rd, 2022