Remus Management

Honestly, never dealt with anyone quite like Remus management before. Getting them to pay or fix a property issue is like trying to draw blood out of a stone - they will never accept it's a fault on their own terms. To give you one example...two tiles got blown off my roof in a storm and instead of replacing the tiles with new ones, cowboy's came round and removed two from the communal garage and put them on the roof. Now I'm missing two tiles from the garage roof! Unbelievable. Almost want to make me move.
Mar 14th, 2023

We get charged a lot of money for nothing , they come once in while cut only the grass some places and sit in their van until it is time for them to go ,back of my garden is overgrown and they never cleaned it .
Mar 10th, 2023

If I could give 0 stars I would, shocking company and not sure how they are still operating or the staff sleep at night. Don't get back to you when promised, no follow up calls to ensure issues are rectified. Single points of contact with no ownership of any contact made or SLA to get back to you. If that person is unavailable then you simply have to wait for them to have their bi-weekly office day and even then hit and miss if you receive a call back or email. I have had the same roof leak occur three times since living in my flat now, Remus would much rather put a plaster over the problem to find a fix than come up with a permanent long term solution. Latest I have been told is my roof leak can't be repaired due to costs...what's the point in NHBC or buildings insurance then?!
Dec 14th, 2022

Called at 11am to say that we cant get into the building as the lock is broken. Called at midday to be told that someone would be out to fix the lock within 4 hours and would call. No call as of 5pm, no fix, unable to get through to anyone to find out what is going on.
Nov 25th, 2022

Not a very good experience so far
Nov 13th, 2022