The Property Ombudsman

Very very disappointing service, their very first letter to me basically read "have you tried talking to someone who cares?" I tried for a while then gave up, I asked them to delete all the information and start over hoping we could have a fresh start and the second time they told me to "try talking to someone who cares". At that point I gave up. I can see clearly that no one at the property ombudsman has any actual qualifications, and they blatantly have no verifiable certified standards which means they are just a bunch of fakes trying to rip people off. Now I know them I can honestly say avoid them like the plague they are by far the least professional people I have ever encountered.
Apr 16th, 2023

I would save yourselves the hassle. This Ombudsman wouldn't know fairness if it jumped up and hit them in the face which is quite a lovely image given the absolutely shocking way it has treated me (the victim). It has taken forever for someone to be assigned and the 'senior evaluation adviser' is immediately showing bias towards the rogue agent and is showing absolutely no respect or regard - despite the clear breaches of property law and regulations. I won't bother again - I will go straight to court.
Nov 21st, 2022

Waste of time. TPO don't have the power to meaningfully compensate losses, and did a poor job of assessing my complaint. I won't bore you with the details but my agents had already admitted fault for collapsing 2 sales but the compensation they offered didn't touch the sides of my losses for legal fees and other costs. Went to the TPO and they awarded only 350.
Jul 24th, 2022

Very helpful
Jul 7th, 2022

Bunch of liers. I am re posting my review on here after it has clearly been removed! I was told they had received me paperwork and email and telephone confirmation of this. They stick up for their customers and are not and not an independent service. Just take the terrible estate agents to small claims court do t waste your time with the bunch of amitures!
Jun 24th, 2022