Wiltshire Dental Access Centres

Unfortunately not a great experience, came in with awful pain dentist didnt complete X-ray, dentist said as they cleaned tooth oh thats strange I cant see the root, then proceeded to place filling directly on top. Once I bit down on that side, after appropriate time two days or so later it cause horrific pain, the most unimaginable pain, worse than before I attended the dentist in the first place. Many pain meds later and a second emergency dentist the problem was fixed, following x-ray discovered impacted wisdom which was the original cause of the pain.
Apr 21st, 2023

Wow what a rude receptionist you have! Understandable that I couldn't be offered an appointment as it was an emergency as such but this lady was rude and condescending.
Feb 7th, 2023

Rung up as I was very concerned for my daughter who had suffered a face/cheek trauma and ended up speaking to a very rude receptionist, nobody seemed to understand a parents worry , they booked an appointment for the next day I ended up ringing and cancelling the appointment as I managed to get my daughter in elsewhere in Andover the same day when telling the receptionist this I had quite a snarky response and asking where I managed to get the appointment. Whilst I appreciate the dentist may be great(I havent experienced them) the receptionist was just very rude, not compassionate and had an awful tone that I do not like being spoken to in.
Jan 23rd, 2023

I phoned this morning to the rudest lady and she actually hung up on me after I'd waited to get through in agony all morning because she later told me therws something wrong with my phone. The biggest problem was her attitude! I feel for anyone having to interact with such a heartless woman especially as she is on an emergency line where pwople are calling because it emergency! I asked her name she refused to give it, i asked why and she ignored me. I begged her not to hang up again as she kept saying there was a peoblem with the line and was reluctant to give me the appointment as she though i had an attitude. Why do people like this work jn a job like this if they have no compassion for those in pain!?!?!?!? I will be complaining further i hope you record your calls!
Feb 26th, 2023

Staff very friendly and helpful
Sep 12th, 2022