SPAR Bemerton Heath

I don't often write reviews but following the experience I had this morning I couldn't not. The lady I spoke to behind the counter was so unbelievably rude that I cannot believe she was ever given a customer facing role! I went into the shop on my way home from school run and stood in a (very short queue) to ask whether they had an item in stock. Her reaction and rude response included a very annoyed "no". I asked her if her reaction was due to a high amount of people asking. She gave me a simple, still very annoyed "yes". I left the shop not purchasing the other items I needed due to feeling almost chastised by her behaviour. Whilst you may be asked the same question more than once in a day, as a shop worker it is your role to ensure your customers feel welcome no? All I can advise to spar is that this particular staff member would benefit from some customer service training. Horrified by her lack of this.
Jan 12th, 2023

OK I boughta Peter Rabbit movie
Feb 2nd, 2023

Searched for greggs sent me to the spar building a greggs there just not opened it yet
Jan 13th, 2023

Jan 12th, 2023

Fantastic shop they helped us out with electric key after Scottish Power sent us on a 40 mile trip to a shop that is no longer there. Thank you again for your help
Dec 30th, 2022