GreenGate Salford

It is an okay place to live, but the problem is when you leave. Apartments are okay, quality is sufficient but not great standards. There are brilliant people working at receptions, cleaning staff and in the office like Emma or Ian from maintenance. The issue as I said is when you leave. Unfortunately the property manager is someone called Carole Gaskill and its a pain to deal with her. We have never seen her or heard of her until we left actually. I feel kinda sorry for her, shes probably going through something in her private life if she is so frustrated with former tenants. She gave fake references to my partners new landlord making him fail his application and lose his holding deposit. She lied about him damaging the property and hes lost over 200 on the new flat. At Greengate we paid deposit and 6 months rent ALL UPFRONT, over 11k transferred to them in seconds. We have been respectful of the property and the team at all times. When we left we forgot to book the end of tenancy cleaning (you can book it directly with them at 140 for a 2 beds). Weve already returned the keys, so I sent an email with my apologies for the inconvenience and asked to be deducted from the deposit. The checkout report was okay, property was tidy but obviously not professionally cleaned, a few scratches on the sofa and on a couple of chairs. But thats it. They deducted over 500 for cleanings (???) and the rest to repair the upholstery and replace a light bulb. We agreed and had over 1000 deposit refunded to us. We made no big deal. But when my partner gave his new landlord Caroles contact for references, she made such a big deal stating he DAMAGED the property for 700 as he was SEVERALLY LIABLE. Nothing in the property was damaged and on the checkout report the word DAMAGED is nowhere to be found. He was able to show it to his new landlord and they agreed with them she lied. When he asked Carole to give references again she refused, stopped answering the phone and faking she was in a meeting for a whole day. If you want to rent at Greengate ask who your property manager will be. Is its Carole Gaskill, stay away and look elsewhere.
Mar 8th, 2023

Feb 5th, 2023

5 star! We lived in Greengate for the last 4 years and the experience is just the best! Everyone from the excellent 24 hrs concierge team, house keeping, maintenance and the management go that extra mile to make things happen. Special mention to Carole and Ian who make sure they connect with the residents and always ready to listen to feedback and concerns. the apartment itself is in a strategic location making it easy to commute and shop!
Dec 10th, 2022

May 22nd, 2022

Apr 19th, 2022