SoliVillas Ltd

Apr 28th, 2023

Couldnt recommend a better company. I was a bit apprehensive going on holiday with out toddler as we normally do all inclusive but loved that we had our own space, I didnt need to worry about our toddler running about and getting under peoples feet. It was like a home away from home and will definitely look at renting a villa as appose to hotels in future. As we had the whole house it was lovely being able to keep our babies routine and put him to bed then sit on the terrace with a glass of wine. In a hotel room I always felt you were squashed on a little balcony and overlooked. Felt fully rested by the end of our stay and will definitely book again.
Apr 13th, 2023

(Translated by Google) We booked a long time ago and very little space from our entrance they canceled our reservation without explanation and without any other accommodation option. Very few professionals, I would not recommend booking through this agency. (Original) Reservamos hace tiempo y a muy poca plaza de nuestra entrada nos cancelaron la reserva sin explicacin y sin ninguna otra opcin de alojamiento. Muy pocos profesionales, no recomendara reservar por esta agencia.
Mar 16th, 2022

This company operates in a very misleading manner. I enquired about a villa on a site called SimplyOwners and received this reply by email: 'Here is a copy of the enquiry you sent to Elizabeth Kershaw our Holiday Home Owner. The homeowner has been sent your enquiry and should reply directly to your email address provided, or contact you on your phone number if you provided one.' As my enquiry progressed it became more and more confusing. My next email came from a company called Solivillas but I was still under the impression the villa I'd enquired about belonged to a woman called Elizabeth Kershaw. This was not true. Elizabeth Kershaw appears to be the owner of a villa rental company based in Manchester. I discovered when I arrived that the villa I booked belonged to a German woman named Martina. The villa was full of the family's personal items, with no room in the kitchen to store groceries. Although the fridge was clean and empty the rest of the kitchen was grubby, particularly the cupboard door handles and the cutlery tray ( which I'd go so far as to call filthy). The sink was dirty and there were food spatters on the tiles below the serving hatch and the wall tiles between the hob and microwave. The TV, which had been advertised, wasn't working on our arrival. Someone called Sam came with her partner to look at it for us and, almost a week later, fixed it, only for us to discover that it had German channels, not English as one would expect when booking with an Englishwoman. The smell from the ensuite was truly awful. This was mentioned to Sam the first time we met her but nothing was done about it. If the door to the ensuite wasn't kept closed, the smell of drains permeated the bedroom, hall and shower room. It was horrible! Something else that was horrible was the excrement all over the unkempt gravel 'garden' at the front of the property. We were told by Sam that this was due to dog walkers letting their dogs foul on there but later discovered it was due to the dog next door, who was kept outside all the time and she was able to escape from their garden. Positives? A couple. The view from this property is beautiful and the side road it's on is quiet. Sadly though, these by no means outweighed the negatives and I would not recommend, nor would I ever again use, Solivillas. When I texted Elizabeth to discuss my concerns with her she told me Sam was my point of contact then ignored me. Unprofessional and very disappointing.
Apr 14th, 2023

Dec 9th, 2021