Caff Nero
Hours
Chamber Rating
-
Renzo Benedetti
Awful experience in this shop. I was served by the manager called Luke. I ordered a coffee before going to work ready to have a nice day and he ruined everything with his disgusting attitude. I understand that sometimes people can have a bad day but if you work at the front desk you need to be professional enough to do your best and create a nice rapport with the people you encounter during the day. The issue was I paid with a perk code (It's an app) I was sure I did go through. When the coffee was ready he asked me to pay again so I told him I thought I had already paid for it. He then took the coffee away from treating me like a thief and asked me to pay again which I did because I thought maybe I was wrong and the previous payment hadn't gone through. Once the SECOND payment went through he took the coffee back and he told now it's pay you can take it. Disgusting! I went out and because his attitude was that awful, I checked my app to see who was right/wrong about the payment. I saw two payments on my account (6 and 2 min respectively) So I went back just to tell him I paid twice and even though I showed him the payments he refused to accept this and he kept saying that wasn't possible because he didn't press the bottom to allow payment. ridiculous. Just an apology and a bit of empathy would have been nice. Can't believe this person is in charge of a shop.
May 2nd, 2023 -
NIKI CHONDROGIANNI
Apr 7th, 2023 -
Nicola Wild
Lovely friendly staff and very helpful
Apr 3rd, 2023 -
Mostafa Sabbagh
Food : 1/5 | Service : 1/5 | Atmosphere : 1/5 More
Mar 22nd, 2023 -
scott williams
Service : 1/5 | Atmosphere : 1/5 More
Mar 21st, 2023
Contact Info
- (161) 819-1544
Questions & Answers
Q What is the phone number for Caff Nero?
A The phone number for Caff Nero is: (161) 819-1544.
Q Where is Caff Nero located?
A Caff Nero is located at 4, Aldine House, Riverside, Salford, eng M3 5EU
Q What is the internet address for Caff Nero?
A The website (URL) for Caff Nero is: https://caffenero.com/uk/store/salford-riverside-646/?utm_source=GMB&utm_medium=organic&utm_campaign=salford_riverside
Q What days are Caff Nero open?
A Caff Nero is open:
Friday: 7:00 AM - 7:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: 9:00 AM - 9:00 AM
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 7:00 AM
Thursday: 7:00 AM - 7:00 AM
Q How is Caff Nero rated?
A Caff Nero has a 4.3 Star Rating from 169 reviewers.
Hours
Ratings and Reviews
Caff Nero
Overall Rating
Overall Rating
( 169 Reviews )Renzo Benedetti on Google
Awful experience in this shop. I was served by the manager called Luke.
I ordered a coffee before going to work ready to have a nice day and he ruined everything with his disgusting attitude.
I understand that sometimes people can have a bad day but if you work at the front desk you need to be professional enough to do your best and create a nice rapport with the people you encounter during the day.
The issue was I paid with a perk code (It's an app) I was sure I did go through. When the coffee was ready he asked me to pay again so I told him I thought I had already paid for it. He then took the coffee away from treating me like a thief and asked me to pay again which I did because I thought maybe I was wrong and the previous payment hadn't gone through. Once the SECOND payment went through he took the coffee back and he told now it's pay you can take it. Disgusting!
I went out and because his attitude was that awful, I checked my app to see who was right/wrong about the payment. I saw two payments on my account (6 and 2 min respectively) So I went back just to tell him I paid twice and even though I showed him the payments he refused to accept this and he kept saying that wasn't possible because he didn't press the bottom to allow payment. ridiculous.
Just an apology and a bit of empathy would have been nice. Can't believe this person is in charge of a shop.
NIKI CHONDROGIANNI on Google
Nicola Wild on Google
Lovely friendly staff and very helpful
Mostafa Sabbagh on Google
Food : 1/5 | Service : 1/5 | Atmosphere : 1/5 More
scott williams on Google
Service : 1/5 | Atmosphere : 1/5 More