The Falstaff

Apr 25th, 2023

Mar 22nd, 2023

Mar 13th, 2023

Feb 23rd, 2023

This aspires to be a Boutique hotel but falls a little short. The hotel is clean and well decorated. The continental breakfast was unimaginative it was adequate but limited in choice. Its also worth mentioning that you may have to bring your own toilet paper and do your own washing up*! We were looking forward to our stay at The Falstaff and apart from being put in a room right at the top of the building which was reached by narrow winding stairs it started well. We were provided with tea, coffee, water and biscuits. We stayed for 3 nights and during our stay our room was not serviced. Now, I dont mind making my own bed but we were left with dirty cups so I went down the narrow winding staircase to reception with the dirty cups, explained that our room hadnt been serviced and asked for clean cups which were provided no apology or explanation given. I also mentioned that we would need more toilet paper the following day & I was told a note would be made. However, on returning to our room at 9:30pm the following evening we found the room had not been tidied again and we had 2 dirty cups* and very little toilet paper. There was nobody on duty at that time so we had to source our own paper not easy at that time of night. The next morning we at least received an apology. We were so disappointed especially as we had read other glowing reviews of The Falstaff.
Feb 17th, 2023