Petroc Group Practice St Columb Major

DO NOT USE THIS SURGERY . YOU ARE WASTING YOUR TIME . UTTERLY USELESS...... THEY ARE RUDE. DONT EXPECT A CALL BACK UNLESS YOU'RE HALF DEAD ALREADY. IF I COULD GIVE 0 STARS I WOULD HAVE DONE.
Apr 28th, 2023

Very difficult/impossible to get an appointment, receptionist rude.
Apr 15th, 2023

If I could give it less I would. Not necessarily for the Doctors themselves but the practice management and the reception staff. They no longer have a phone line EVERYTHING is online regardless of internet access you cannot ring them at all!! They did this with little warning and have left the whole community hanging. Disgusting attitude for a doctor's surgery to have. It was difficult enough to speak to someone helpful and now despite the number of staff working in reception and in the office being above average! Our elderly community are distraught and panicked and those with monthly repeat prescriptions are left worrying about having problems and delays that cannot be resolved before it is too late. I cannot make it clearer that this surgery has gone severely down hill and has caused mayhem with it nearly 28k patients!!
Apr 17th, 2023

Dec 30th, 2022

How a terminally sick patient is told there are no appointments when they are clearly in pain and not coping with it, and the waiting room is empty is barbaric - staff should hold their heads in shame. Word of advice - you create an appointment.
Nov 30th, 2022