The Piano

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Mar 20th, 2023

My family visited for a coffee on Saturday afternoon. I have two children under the age of four and requested one hot chocolate split into two smaller cups as well as two coffees. The waitress said this was fine but two large hot chocolates arrived which we thought was odd. The hot chocolates were piping hot, so we requested some additional milk to cool them down to a temperature suitable for children. My 18-month-old son was being a little loud but nothing too untoward and the manager popped her head up the stairs and asked us to keep the noise down. We were clearly not welcome, so I requested the bill as I wanted to make a swift exit as I have never felt so unwelcome. The bill arrived and to my surprise they had charged us for two adult hot chocolates and the additional milk which I questioned and refused to alter. I have visited many of the other coffee shops in Saffron Walden and can honestly say they bend over backwards to ensure the children are happy and would never question a toddler being noisy.
Jan 31st, 2023

Went there for the first time today . Ploughmans was amazing , different to a standard ploughmans in that I received several different types of cheese , really enjoyed the enhanced ploughmans ! Great service and really nice to sit their whilst listening to the piano being played by an exceptional Player . Had a lovely hour here .
Jan 14th, 2023

Sadly not nice coffee, but I can normally enjoy an atmosphere. Only one member of staff was friendly, two others rude, and we were charged for a drink we didnt have even when questioned. Thank goodness for the goat, cou cou, bicicletta and gluttons!
Jan 8th, 2023

Lovely spot for tea/coffee and some amazing cakes. Wish this little gem was close to where we live.
Nov 26th, 2022