Hartley Botanic
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Wellington Rd
Saddleworth South Ward, eng OL3 7AG - (145) 787-3244
Hours
Chamber Rating
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Paul Roche
The greenhouse is very good quality but we had late delivery, the delivery truck crashed, smashed all the glass and destroyed a tree. Further delay. A brief apology was given nothing else. I am not sure if I would recommend given the experience and expense.
Apr 18th, 2023 -
Denis Wicking
If you inherit a Hartley Botanic greenhouse with a new property purchase, Hartley Botanic won't provide any direct support or spare parts other than window seals. If the seller of your new property wants to charge you for a greenhouse mark it down as a no longer supported and tell them to take it up with Hartley Botanical. This is a new policy as I bought spares from them years ago, but a nice young lady was only able to provide details of after-market suppliers. They won't even supply items replace the spares that I previously bought from them. In a world where we expect to repair and renew, but not replace, what sort of example does this set? Update 11 Apr 2023 - they still haven't sent information about spares suppliers
Apr 7th, 2023 -
Caroline Wade
Amazing historic factory making the most beautiful, handmade Glasshouses you have ever seen. Down to earth, friendly customer service. A breath of fresh air.
Mar 5th, 2023 -
Louis Z
As some others have said, they have a company policy to refuse to provide any help or repairs if you are not the original purchaser - even if you are willing to pay for the repairs, and waive any liability for accidental damage caused by the repairs. This means that if you purchase a house with one of these installed, and at any point it becomes damaged in any way, the people who manufacture, assemble, and know the most about it will not provide any assistance. The problem I have is that some window panes have slipped, so there is now an air gap allowing cold air in. You'd think this would be fairly easy to fix if you knew how to build it, but they won't even tell me how to fix it. Their advice is 'get a handyman to look at it'. The assistant I spoke to seemed genuinely embarrassed by the policy. Seems totally bonkers.
Jan 21st, 2023 -
Marcin Dro
Jan 4th, 2023
Contact Info
- (145) 787-3244
Questions & Answers
Q What is the phone number for Hartley Botanic?
A The phone number for Hartley Botanic is: (145) 787-3244.
Q Where is Hartley Botanic located?
A Hartley Botanic is located at Wellington Rd, Saddleworth South Ward, eng OL3 7AG
Q What is the internet address for Hartley Botanic?
A The website (URL) for Hartley Botanic is: https://hartley-botanic.co.uk/?utm_source=google&utm_medium=organic&utm_campaign=gmb-profile
Q What days are Hartley Botanic open?
A Hartley Botanic is open:
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is Hartley Botanic rated?
A Hartley Botanic has a 4.3 Star Rating from 12 reviewers.
Hours
Ratings and Reviews
Hartley Botanic
Overall Rating
Overall Rating
( 12 Reviews )Paul Roche on Google
The greenhouse is very good quality but we had late delivery, the delivery truck crashed, smashed all the glass and destroyed a tree. Further delay. A brief apology was given nothing else. I am not sure if I would recommend given the experience and expense.
Denis Wicking on Google
If you inherit a Hartley Botanic greenhouse with a new property purchase, Hartley Botanic won't provide any direct support or spare parts other than window seals. If the seller of your new property wants to charge you for a greenhouse mark it down as a no longer supported and tell them to take it up with Hartley Botanical. This is a new policy as I bought spares from them years ago, but a nice young lady was only able to provide details of after-market suppliers. They won't even supply items replace the spares that I previously bought from them.
In a world where we expect to repair and renew, but not replace, what sort of example does this set?
Update 11 Apr 2023 - they still haven't sent information about spares suppliers
Caroline Wade on Google
Amazing historic factory making the most beautiful, handmade Glasshouses you have ever seen. Down to earth, friendly customer service. A breath of fresh air.
Louis Z on Google
As some others have said, they have a company policy to refuse to provide any help or repairs if you are not the original purchaser - even if you are willing to pay for the repairs, and waive any liability for accidental damage caused by the repairs. This means that if you purchase a house with one of these installed, and at any point it becomes damaged in any way, the people who manufacture, assemble, and know the most about it will not provide any assistance. The problem I have is that some window panes have slipped, so there is now an air gap allowing cold air in. You'd think this would be fairly easy to fix if you knew how to build it, but they won't even tell me how to fix it. Their advice is 'get a handyman to look at it'. The assistant I spoke to seemed genuinely embarrassed by the policy. Seems totally bonkers.
Marcin Dro on Google