The Groom Room Rustington

Absolutely fantastic job. Really happy with how they looked after our fur baby.
Feb 8th, 2023

If your dog is nervous about nail trims i do not recommend. Despite explaining that our dog was extremely nervous to have his nails touched, they were unable to do it. I payed full price for the deal with teeth cleaning which was 17. Online it states refusal to use a muzzle will result in the procedure/groom not being completed but there was no mention of using a muzzle at all. Had they warned me they were not equipt to trim a nervous dogs nails i would have simply gone else where. I have not heard back since writing to the team about this. I am not a professional in this field and i, using positive reinforcement have been able to trim his nails myself. For them to take him through for his nails, dismissing our explanation of his anxiety and fear, and to then charge full price after not being experienced in trimming anxious dogs nails, i do feel is a bit cheeky. That is not to say they are not good at what they do, im sure a bath and groom would have been great (as our dog loves a good bath and blow dry) - but for a nervous dog who will try and resist, best avoid.
Feb 15th, 2023

What a fabulous grooming experience for my Foster dog. I wasn't sure how he would be as he has had a very tough and abused life. I explained this when booking and they were so understanding and said they would take care of him which they did. I came back to a beautifully clean boy who clearly felt very proud of his hair and nails. I would recommend 100% thank you
Aug 15th, 2022

My dog is always well treated and comes back beautifully trimmed.
Aug 9th, 2022

My dog never has a bad word about it!
Aug 6th, 2022