Powerbronze International Ltd

I bought a screen for my Moto Guzzi V85 TT which was promptly delivered. Unfortunately I found it did not fit properly and I contacted them to return the product as I believed it was faulty. I took pictures showing how the curvature of the screen was not right. Part of the rubber washers were excessively compressed while the other half did not make contact with the screen at all. This left a gap and uneven clamping force over the screen. I received a reply saying that if the screen was found to be faulty then they would pay up to a max of 5 p&p. This is despite on the front page of the website saying free no quibble returns. However, on the T&Cs for returns it says they will pay up to a max of 7.99, contradicting their own web page and the e-mail they sent. Two e-mails later they capitulated saying it was a misunderstanding and that they would pay up to 7.99 postage; still not free! However, when they received the screen and apparently checked it against their tooling, they said it was not faulty (despite the photos and obviously not fitting correctly) so refused to pay any postage. In summary they have refunded me for the screen but it was not without quibbling. It was not in anyway free returns, with conflicting information on their website. They refused to accept the product was faulty even when presented with photographic evidence. I wont be buying from them again and Powerbronze is not a company I can recommend.
Mar 18th, 2023

My KTM 790 belly pan melted on the left side after about 5 rides, the sticker fell off the front hugger extender after 6 months, all the rubber mounts for the hand guards cracked or perished within about 6 months so they now vibrate quite a bit. Overall I wouldn't buy any of their products, seem massively overpriced considering the quality. Good instructions though and well packed items.
Apr 30th, 2023

Great products and superb customer service
Mar 6th, 2023

I dropped my motorbike which is essential for me to get to work and the screen smashed. I called Powerbronze and spoke with Richard who was fantastic and got a new screen in the post straight away arriving the next day saving me a load of grief! 5 star service!
Dec 12th, 2022

I looked on line for a double bubble screen for my 2010 Suzuki gsxr 600, but I wanted more information. After speaking to Richard, one of the staff at powerbronze. I was given all of the products details I required. I ordered the screen over the phone. It arrived within two days and fitted perfectly. Thanks for a great service.
Nov 18th, 2022