Rowlands Pharmacy Rushden

Visited Rowlands on Friday afternoon and want to say a big thank you to the staff, as the meds that I had ordered only 3 days before, were ready to collect! Also, the staff that served myself and other customers, were welcoming, helpful and friendly. After seeing many negative reviews about the service provided, I just want people to know that they definitively do not reflect the service I received today.
Dec 2nd, 2022

Slow, unhelpful and generally poor service unless your happy to wait 45 mins+ for a 5 minute job.
Nov 24th, 2022

This is the 2 time this pharmacy given me the wrong amount of my medication(important medication).And what is worse is that they make me feel so anxious like I was the on who is lying.
Sep 4th, 2022

I went to this chemist yesterday to pick up my pre ordered (Patient Access) repeat prescription and when I got home realised it was the wrong prescription. When I returned the wrong prescription today I was apologised to and asked if I wanted to make a complaint to which I obviously refused. I would just like to say I have been using Parklands Surgery and collecting my repeat prescriptions monthly from Rowlands Pharmacy in Rushden since it opened on Wymington Road and I can honestly say this is the first time this has ever happened so all these negative reviews about this Chemists service etc I find very hard to believe. Apart from the odd wait now & then (which is surely expected) I personally cannot fault the staff Rowlands. We do not know see what goes on behind the scenes, perhaps the staff have been given extra duties etc etc. Keep up the good work Rowlands Pharmacy!
Nov 18th, 2022

First time visit today, I read the reviews yesterday and thought I only need one item, itll be fine regardless of the many negative things I read. I moved to the area almost 2 months ago, I needed cream for my sons eczema. My previous gp had given me enough for 2 months as they know its hard for me to get out for personal reasons. I went to collect the cream which I requested through nhs direct since my new gp needs to see my son before they issue it and Its been difficult getting appointments with them. The pharmacist went on to shame me saying I had plenty of time to sort this out, and for some reason I have to pay for the cream. There was no need to embarrass me. He doesnt know my life or whats going on, why Ive found it hard to get this done. Very disappointed. Will not be going again
Oct 27th, 2022