Boots Pharmacy

Very poor service ,rude, unfriendly and unhelpful staff behind the counter. It takes at least 3 days to collect prescribed medication after prescription sent by Dr. Even then is often impossible to get prescribed medication as it is not in stock . Got empty box with no medication in it, when i went back to collect missing medication, I was told that it isn't possible and I need to back after few days to speak to manager. No apologies or any will to sort mistake out. I would give 0 if it would be possible
Nov 18th, 2022

If they cant handle the work get out of the job They dont answer the phone and Ive really important prescriptions to collect I have to travel to find out they wont be ready
Nov 3rd, 2022

Came in here last week to pick up a prescription. The female behind the counter was quite dismissive when I asked do I pick up prescriptions here for drs next door, she huffed and said I'll check! I returned here yesterday to bring back a bag full of medications for disposal, the same "happy" woman had me taking the meds out to prove there were no sharps or controlled drugs then said "oh there's a lot there, I don't think we've got enough room for them, any other chemist will take them!" . . . "Oh" I said getting to understand she couldn't be bothered "I will go and find one" and walked out! I googled it and took them to St Paul's Pharmacy on the High St, the lady behind the counter took them straight away after she believed me stating there's no sharps or controlled drugs. The blonde cranky woman in Boots Castlefields needs to go on a customer service course or change her job, maybe work on security where she'll be more comfortable being a ****
Sep 26th, 2022

Great service and excellent staff
Sep 2nd, 2022

May 13th, 2022