C A Car & Commercials

If I could give zero stars I would, drove 160 miles to view a vehicle, phoned them before hand to check it was still available and if we decided to purchase could it be taken away straight away. Was told it would need an MOT but as it had already gone through a pre MOT this wouldn't be a problem. Arrived there, test drove it, agreed to purchase, he discussed the back to base warranty which we were happy with, advised he would put it in shop straightaway for MOT, suggested we pop in to Runcorn town centre and he would call us when ready. Received a call around an hour later to advise it had failed MOT, he needed a part which had been ordered and due in half an hour, would keep us informed. Hour later no call, rang him, to be advised wrong part turned up , correct part was due any minute would keep us informed, An hour and a half later no reply, called back to garage to be advised still hadn't got the part, had sent the lad to get it would sort it tonight, this was at 7.30pm, would be in touch. Told him we would stay the night in a local hotel again he said he would be in touch. Never received any phone call the next day, and basically came to conclusion he didn't want our business. On checking the MOT history on government website it appears the vehicle wasn't even put through an MOT. Basically blatant lies, wouldn't recommend at all. In response to Chris's reply below, I offered to pay a reserve fee when I initially enquired about the vehicle, his colleague Jack advised they weren't doing that anymore due to Covid, I was told by Chris to ring before travelling and he would make sure the truck wouldn't be sold prior to me arriving. We agreed to purchase and at no time did he ask me to pay or leave a deposit, it needed an MOT and would be put in straight away, according to him prior to me travelling it had pre MOT checks and was good to go. We were told it had failed an MOT due to a brake issue and would be an hour fix once the part arrived. I did turn up at the garage at 7.40 as he hadn't kept us informed as promised, I was told he had sent the lad across for the part, we chatted nicely (at no time was I aggressive) and he even asked if I wanted to put my car in as a part exchange, which I politely replied your kidding!! I let the public make their own minds up!!
Mar 28th, 2022

Recently purchased a van for a new business venture, couldnt have been happier with the service and van from the company.. Will definitely buy again from Chris and his team.
Mar 15th, 2022

This morning we thought the bill could run into the hundreds but after taking the car to Jak and him discovering all the faults are due to a manufacturer recall which we were not aware of, we had a sigh of relief. Just honest and reliable with wealth of experience we will be booking in for a full service after the manufacturer fixes the issues. Would definitely recommend.
Mar 14th, 2022

The staff are helpful and friendly. They accommodate customers brilliantly and can give in depth specs on vans. I was looking for a van and whilst doing that I had my car in for an MOT, which they have a waiting area where you can watch whilst it's being carried out. Chris and Jack were most helpful, polite and it didn't feel like I was just another customer, they made me feel so welcome! Would recommend to anyone if asked!! Thanks to the staff at C A car & commercials!
Feb 19th, 2022

Bought a lovely wee van here for my son, he couldnt be happier. We came from Scotland, van was all prepared and ready for us to drive home with. It was serviced, new mot and spotless. Would fully recommend this company and will definitely be back when I need a van again.
Nov 14th, 2021