Rugeley Pharmacy

Wonderful Staff... Very helpful
Apr 2nd, 2023

Its going to complaint department ad nuff., No meds delivery..,we call them they say yes they are on the van with Tracy for delivery but they lied why? U ask to talk to pharmacy women but they put other staff person on i kno all the voice of staff dwn there..I say ur not pharmacy women they say she on holiday.. so why lie put me on with staff again so I ask for lin..she away.., Women i talk to was rude.. , yes my phone is recorded.. , they called me a liar on phone. They ad time to delivery my meds in time today because doctors ad sent all my meds dwn to them intime for them to delivery b4 they closed., why didn't they. I didn't set this up.. but pharmacy women kno why.. after wait till she bk.. ,doctors r not pleased.. I'll put more dwn in complaint.. I don't talk to staff..because its not confidential they can repeat it to anyone..
Mar 3rd, 2023

My mother-in-law had to speak to the pharmacy, as they were the only pharmacy in Rugeley that were able to source Ensure Chocolate yoghurts. She said that the way they helped her was outstanding and just wanted to thank the staff for their help and care and attention. So a BIG thank you to everyone
Feb 16th, 2023

Gone down hill, waited 45 minutes for a prescription a few weeks ago
Nov 25th, 2022

Great pharmacy with helpful staff. I did however recently visit on a Saturday as it says online they are open 9am - 1pm. I arrived about 9.10am but it was closed. I waited a little while but it still remained closed which was quite annoying. There are no opening times on the door / window and I was told when I visited again that they sometimes open late on a Saturday of the pharmacist isn't there on time. I appreciate anyone can get delayed but they should really open on time. In summary a good chemist but room for improvement with opening on time on Saturdays.
Sep 17th, 2022